Frequently Asked Questions
Can my child come all day?
Our offer is:
Little Tanglewood - Between 2-5 sessions per week, depending on availability and what works for you.
Tanglewood - Either 5 mornings or 5 afternoon sessions per week
Mornings are from 9am - 12pm and the afternoon session is from 12.45pm - 3.45pm.
We are not able to offer a lunchtime facility.
How can I check if I am eligible for 2 year old funding?
Please see the Admissions, Funding and Fees page
If you are eligible you can apply for funding once you have been offered a place at Tanglewood. You will be issued with a code on completion, Please tell office staff this code as soon as possible.
If I pay nursery fees termly how many terms are there in a year?
There are 3 terms within a year - 6 half terms.
A school year runs from the September to July.
This is split into 3 terms:-
September to Christmas,
Christmas to Easter
Easter to July.
Each term is divided by a week's half term holiday, dates vary depending on where Easter falls. Payments can be paid half termly - (6 payments over the year) or termly -(3 payments over the year)
My child has 2 year old funding and is already at another setting; Can I move my child and transfer my funding over to Little Tanglewood?
Unfortunately you are unable to transfer any 2 year old funding from one setting to another.
You can stay on the Tanglewood waiting list for a place in the nursery where we will be able to take your 3 year old when a place becomes available.
Can I change my session days each week?
Little Tanglewood & Tanglewood
Once you have been offered and accepted weekly sessions you need to keep these days and times for the term, you may ask for changes at the end of each term but this depends on availability.
My child normally has a sleep but has been offered an afternoon session; do you have a rest area?
Our parents tell us that if their child was having a sleep in the afternoon, when they started nursery, within 2-3 weeks they had totally adapted and found that their child was ready for bed a little earlier, so just adjusted teatime and bath time.
On occasion we have children that fall asleep and some children who may still need a rest. This is not a problem as we have a snuggly corner in each classroom. The class teams will also talk to parents/carers about the best way to manage this, for your child, in the setting.
I have been offered an afternoon place but I have other children at school and need to pick them up in the afternoons; is this a problem?
Our parents find that being able to pick older siblings up first is a huge advantage as you can all come along after the school run to pick the nursery children up at 3.45pm
Do the children play outside each day?
We go outside daily in all weathers so always send appropriate clothes including a raincoat and velcro shoes so that the children can start to be independent when changing into their wellies. Please bring in a named pair of wellies to leave at school for your child.
Will I get newsletters and event reminders sent home?
We try to be as environmentally friendly as possible and send out most of our letters and reminders via, the website, 'Ourschools App', facebook and twitter.
Ourschools App is an app that you can download to your mobile phone or tablet.
Notifications are sent when a new letter is sent home. Letters always get sent home under the News Icon. - click here to see how to download the app:
Can I park in the car park at Tanglewood?
The car park is for staff only as it is shared with Parkwood next door and there are a limited number of spaces.
We have one disabled parking space which can be used. If you need to do this please speak to the office staff.
There is ample parking in the roads surrounding the nursery or you can park in the Chelmsford Sport and Athletics Centre by the flats and walk down.
However, we do ask that you are respectful of local residents and do not park across their drives.
Can my child attend nursery if they are on antibiotics?
If your child is prescribed antibiotics they may return to nursery 48 hours after the first dose providing you feel they are well enough to come.
My child had sickness and diarrhoea yesterday but is ok now; can I bring them to nursery?
If your child has been sick or had diarrhoea we ask that you keep them at home for 48 hours from the last time they vomited or had loose stools.
This prevents any bug passing through the school and makes sure your child is well enough to be here.
My child has developed chicken pox, can they come to nursery?
If your child has chicken pox, NHS and Essex County Council guidance say children should stay away from school until all the spots have scabbed over which is usually around 5 days.
Tanglewood recommend making sure hands and face are clear of spots to stop the risk of a secondary infection which can be extremely nasty and risks hospitalising your child.
If you are pregnant and have NOT had chickenpox and your own child catches it, please seek medical advice from your doctor on how to manage the situation.
To see the guidelines on a variety of other diseases please click on the link below and then click the back arrow in your browser to return to the website.
What happens when it snows?
In the event of snow we try to remain open, in extreme circumstances we may have to close.
If you are unsure of the school closure please check the homepage of the Tanglewood website, Ourschools App, Facebook or Twitter. School closures will be updated daily. Make sure your page notifications are turned on to receive emergency school closures.
You can also visit the Essex County Council Webpage: