Frequently asked Questions

  • How old does my child have to be to put their name on the Little Tanglwood waiting list?                                                                                  Children can be placed on the Little Tanglewood waiting list from their first birthday. Please call in or ring the nursery office. Make sure you also add them to the main Tanglewood waiting List from their 2nd birthday.              ​                   
  • How old will my child be when they start Little Tanglewood?                    Children can start the term after their 2nd birthday when a place becomes   available, this sometimes means that they will not start until they are nearly 3.                              
  • Can my child come all day?                                                             We offer morning and afternoon places, both 3 hour sessions. Mornings are from  9am - 12pm and the afternoon session is from 12.45pm - 3.45pm, you can do any  combination of these sessions, up to 5 a week, subject to availability. Sessions must stay the same for a whole term and changes can only be made if there are spaces available for the following term.   We are not able to offer a lunchtime facility.                      
  • How much is it to send my child to Little Tanglewood?                          Little Tanglewood sessions are £16.50 each, payable in advance per term.  Fees are non-refundable for any sessions that your child cannot attend, which includes holidays that you arrange or illness.                                                There is an additional voluntary payment of 80p a session for private fund. This covers the daily healthy snack, ingredients for playdough, slime foam play etc and extra rescources used within Little Tanglewood.                                     This is paid at the nursery office weekly or half termly and cannot be paid with your fees via BACS (Please ask for Private fund Bacs details at the office.)                                    
  • We are also able to take your 2 year old funding if you are eligible. To see the criteria or you think you may be eligible, please make an appointment at the children's centre at King's Road or you can apply online by clicking here: http://bit.ly/2mXOzs6                                                                                                                                                                                                                  If you are entitled to funding you can apply for funding once you have been offered a place at Tanglewood. You will be issued with a code on completion, Please tell office staff this code as soon as possible.                                                                                                                                        We also accept workplace childcare vouchers.                                                                                                       
  • If I pay nursery fees termly how many terms are there in a year?               There are 3 terms within a year - 6 half terms.  A school year runs from the September to July. This is split into 3 terms:- September to Christmas, Christmas to Easter and  Easter to July.  Each term is divided by a week's half term holiday, dates vary depending on where Easter falls.                          Payments can be paid half termly - (6 payments over the year) or                   termly -(3 payments over the year)                                                          
  • My child has 2yr old funding and is already at another setting; Can I move my child and transfer my funding over to Little Tanglewood?                              Unfortunately you are unable to transfer any 2yr old funding from one setting to another. You can stay on the Tanglewood waiting list for a place in the nursery where we will be able to take your 3yr old when a place becomes available.                                             
  • Can I change my session days each week?                                           Once you have been offered and accepted weekly sessions you need to keep these days and times for the term, you may ask for changes at the end of each term but this depends on availability.                                       
  • How many children will be in each session?                                          There could be up to 20 children in each session with a ratio of 1 adult (qualified nursery nurses) to 4 children.                                                                                 
  • Are children separated by age within Little Tanglewood?                             All of our children in Little Tanglewood are aged two to three yrs and play together.                                                                                           
  • My child normally has a sleep but has been offered an afternoon session; do you have a rest area?                                                                       Our parents tell us that if their children were having a sleep when they started nursery within 2-3 weeks they had totally adapted and found that their child was ready for bed a little earlier so just adjusted teatime and bath time.  On occasions in the beginning we have children fall asleep and the younger children may still need a rest. This is not a problem as we have a snuggly corner if they need to rest and sleep.                                                                                  
  • I have been offered an afternoon place but I have other children at school and need to pick them up in the afternoons; is this a problem?                           Our parents find that being able to pick older siblings up first is a huge advantage as you can all come along after the school run to pick the nursery children up at 3.45pm    
  • Do the children play outside each day?                                                We go outside daily in all weathers so always send appropriate clothes including a raincoat and velcro shoes so that the children can start to be independent when changing into their wellies.                                                             Please bring in a named pair of wellies to leave at Little Tanglewood for your child.
  •  Will I get Newsletters and event reminders sent home?                       We try to be as environmentally friendly as possible and send out most of our letters paperless using Ourschoolapp.  This is an app that you download to your mobile phone or tablet and notifications are sent when a new letter is sent home. Letters always get sent home under the News Icon.  - click here to see how to download the app:  https://tanglewood.fluencycms.co.uk/Phone-App    You will see a copy of the letter on our notice board out the front or outside the classroom.   
  • Can I park in the car park at Tanglewood?                                           Sorry parents and carers are unable to use the staff carpark as it is shared with Parkwood Academy and very small. Access is needed at all times for emergency vehicles to enter both schools and staff come and go at all times during the day. If you see children in the carpark they are with a designated taxi escort assigned to Rainbow room. our speech and language unit. There is ample parking in the roads surrounding the nursery or you can park in the Chelmsford Sport and Athletics Centre by the flats and walk down.                            
  • Can my child attend nursery if they are on antibiotics?                                If your child is prescribed antibiotics they may return to nursery 48 hours after the first dose providing you feel they are well enough to come.                                        
  • My child had sickness and diarrhoea yesterday but is ok now; can I bring them to nursery?                                                                                    If your child has been sick or had diarrhoea we ask that you keep them at home for 48 hours from the last time they vomited or had loose stools.  This prevents any bug passing through the school and makes sure your child is well enough to be here.                                                                                           
  • My child has developed chicken pox, can they come to nursery?                     If your child has chicken pox, NHS and Essex County Council guidance say children should stay away from nursery until all the spots have scabbed over which is usually around 5 days. Tanglewood recommend making sure hands and face are clear of spots to stop the risk of a secondary infection which can be extremely nasty and risks hospitalising your child. 

    If you are pregnant and have NOT had chickenpox and your own child catches it, please seek medical advice from your Dr on how to manage the situation. 

  • To see the guidelines on a variety of other diseases please click on the link below and then click the back arrow in your browser to return to the website.                                                                                                                                               Guidance-on-infection-control-in-schools-and-other-childcare-settings.pdf                    

Download Flash